Office/Gift Shop Manager Job Description

Friends of Tamarac (FOT) Office/Gift Shop Manager Job Description

Status: Part-time, 25 hours per week
(3 days- 7 hour shifts with two 15-minute paid breaks when in-house and 4 hours per week- remote and/or events and meetings)
Reports to: President, alternatively Past President and Vice-President
Wage: $14.00-$18.00/hour, depending on qualifications

Duties and Responsibilities:

  • Become knowledgeable and maintain knowledge of FOT and Refuge mission, vision, values, goals, programs, projects and people; maintain refuge volunteer status.
  • Maintain and prepare FOT electronic and hard copy files, create and maintain membership records and documents.
  • FOT marketing and promotion duties: access and support donor/membership base, assist with recruitment and coordination of FOT members and FOT/Refuge volunteers, maintain and prepare fundraising, marketing and promotional materials, as needed.
  • Facilitate and keep current ongoing publicity for FOT, i.e.: radio, TV, newspapers, web, social media, etc.
  • Support FOT fundraising efforts, grow community partnerships, discover grant opportunities, write grants and/or assist with grant writing.
  • Manage all gift shop business operations; including but not limited to: revenue and expenses. Serve as a buyer, manage inventory and handle merchandising and marketing. Train volunteers in the sales aspect of hosting. Assist with recruiting volunteer hosts. Implement gift shop policies and procedures, as needed.
  • Attend FOT board meetings, prepare and present monthly reports of office manager and gift shop activity.
  • FOT property manager.
  • Support FOT environmental education program.
  • Provide input and coordination for FOT newsletter, as necessary.
  • Wear refuge or FOT logo apparel.
  • Other duties as assigned.

Minimum Qualifications:

  • High School Diploma or GED
  • Valid Minnesota Driver’s License
  • Successfully pass a pre-employment background check
  • General office skills; including, but not limited to:
    phone, mailings, filing, AR/AP, membership records and retention
    organization
  • Ccomputer operation:
    MS Office,internet usage,social media,e-mail
  • Communication skills
    writing, public speaking, listening, visual design skills
  • Outgoing, friendly and professional demeanor
  • Creativity
  • Multi-tasking abilities, detail oriented with proven ability to organize and prioritize work while meeting critical deadlines
  • Willingness to learn, team player, positive attitude, enthusiasm and commitment to FOT and Refuge mission, vision and values
  • Ability to work independently, self-motivated

Preferred Qualifications:

  • Bachelor’s Degree or 2-year Associates Degree in Office Administration or related field
  • Previous experience with bookkeeping or other accounting duties
  • Previous experience with non-profit organizations
  • Familiarity with National Wildlife Refuge System, Refuge Friends Groups and/or environmental conservation work

Physical Requirements:

  • Ability to walk ¼ mile on uneven terrain
  • Ability to access a 2nd level floor by means of stairs
  • Ability to lift, push, pull and carry up to 30 pounds

Friends of Tamarac is a 501(c)(3) Non-Profit Organization